As a call companion coordinator, you will be the main point of contact for all the call companions and older people in your group. Our call companion coordinators are a vital part of the Re-engage team, ensuring that their group of call companions have all the support and information they need to make regular friendship calls to older people.
This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months.
You will need one reference and to complete an ID check for this role.
Tasks include:
Setting up the first call companion calls for your group by getting in touch with the call companions and older people
Checking in with the older people in your group once they have had their first call companion call
Keeping in regular contact with your team of call companions and sharing any updates from Re-engage that are relevant to them
Responding to any issues and queries from the call companions and older people in your group