The primary role of the Outpatient Support Volunteer is to support the work of The Surgical Centre and Orthopaedic Outpatient Departments by providing a service to guide patients to pods or departments within the hospital as directed by staff.
They will require to be friendly, reliable and of a clean and smart appearance. The volunteer will show patience and understanding of the patient's needs by escorting them at the patient’s pace. Volunteers require good communication skills and a willingness to work with staff in clinical settings.
The volunteer will require to have good interpersonal skills as they will interact/communicate with patients, nursing staff and practitioners. They will be required to report any matters of concern directly to the Co-ordinating Nurse for the clinic or the Senior Charge Nurse for Outpatients as required.