Are you always on the phone? Are you calm, collected and chatty? We’re always looking for friendly, confident and helpful people to join our team and become the voice of your local store. You will be the first point of contact for our customers helping them with any enquiries and arranging collections for donations and deliveries. Come and be a part of your local team and learn customer service skills and gain experience. If you have good communication skills and able to follow administration processes accurately then come and be a part of our team and laugh and chat with other volunteers over a cup of tea and a biscuit. Perfect for enhancing your CV and skills set We talk to our customers, make them feel welcome, help them find the things they’re looking for and inform them of the BHF’s life saving heart research. We keep the sales floor looking fresh and inspiring and thank everyone who brings in their donations and custom. Come and be a part of your local team and learn about customer service skills and gain experience. Don’t worry if you’re not a confident speaker, with this role all you need is a welcoming and helpful attitude. We’ll provide you with all the support and help you need. Perfect for enhancing your CV and skills set